Terms of Service

The short version. These Terms are the agreement between you and Royal Theaters when you buy a ticket, order concessions ahead, join Royal Rewards, rent one of our auditoriums, sell fundraiser cards, buy pre-show advertising, or just use royaltheaters.com or our mobile app. In plain English:

• Tickets are time-sensitive. You can refund or exchange online up to 60 minutes before showtime, or at the box office any time before the show starts. Once the show starts, the seat is gone and the sale is final. If we cancel a show or the presentation fails, we make it right.
• Royal Rewards points and credits are a thank-you, not money. They have no cash value, they expire, and we can change or end the program. Gift cards are different — money you actually paid us keeps its value and does not expire.
• We enforce MPA ratings and we can refuse admission or ask you to leave. Recording a movie in our theaters is a federal and Idaho crime, not just a house rule.
• Your account is yours. Keep your password safe, give us accurate information, and you can delete your account whenever you want.
• If something goes wrong, talk to us first — most problems get fixed in a phone call or an email. If we can't resolve it, disputes are handled in Idaho courts under Idaho law.

This summary is for convenience only. The numbered sections below are the actual agreement, and they control.

1. Who We Are and What These Terms Cover

Royal Theaters ("Royal Theaters," "we," "us," or "our") operates movie theaters in Idaho Falls, Idaho — the Paramount and the Centre — and in Blackfoot, Idaho.

These Terms of Service (the "Terms") govern your use of:

• royaltheaters.com and any subdomain or successor site (the "Site");
• the Royal Theaters mobile application for iOS and Android (the "App"); and
• the products and services we offer through them, including ticket sales, the Royal Rewards loyalty program, concession pre-orders, private theater rentals, fundraiser discount cards, and pre-show advertising (together with the Site and App, the "Services").

These Terms also govern your conduct as a guest inside our theaters, because the ticket you buy online is what gets you in the door.

Royal Theaters operates only in the United States, only in the State of Idaho. The Services are directed to users located in the United States. We make no representation that the Services are appropriate or available for use outside the United States, and you may not use them from a location where doing so would violate local law.

2. Accepting These Terms, and Changes to Them

2.1 Your agreement. By using the Services — by browsing the Site, downloading or opening the App, creating an account, buying a ticket, placing a concession order, joining Royal Rewards, or entering one of our theaters on a ticket purchased through us — you agree to these Terms. If you do not agree, do not use the Services.

2.2 If you're agreeing on behalf of an organization. If you accept these Terms on behalf of a business, school, church, nonprofit, or other organization — for example, when renting an auditorium, checking out fundraiser cards, or buying advertising — you represent that you are authorized to bind that organization, and "you" means both you and that organization.

2.3 Changes. We may update these Terms. If a change is material — for example, a change to the refund policy, to how Royal Rewards points expire, or to how disputes are resolved — we will post the updated Terms with a new "Last updated" date and give you at least 30 days' notice by email (to the address on your account) or by a notice in the App or on the Site before the change takes effect. Changes that are not material take effect when posted.

2.4 What a change does and does not affect. Changes apply going forward only. A change does not alter the terms of any purchase you already completed. Specifically, the refund policy that applies to a ticket is the one in effect when you bought that ticket, and the Royal Rewards expiration rules that apply to points already in your balance are the ones described in Section 10.

2.5 If you don't like a change. Your remedy is to stop using the Services and, if you wish, delete your account under Section 5.6. Continuing to use the Services after a change takes effect means you accept it.

2.6 Prior versions. We keep prior versions of these Terms and will provide the version in effect on a given date on request at royaltheatersinc@gmail.com.

3. Eligibility

You must be at least 13 years old to use the Site or App, and at least 18 years old to create an account, make a purchase, join Royal Rewards, rent an auditorium, check out fundraiser cards, or buy advertising. If you are between 13 and 18, you may use the Services only under the supervision of a parent or legal guardian who agrees to these Terms and takes responsibility for your activity.

We do not knowingly collect personal information from children under 13. See our Privacy Policy for details.

Separately, admission to a particular film depends on its MPA rating, not on these age thresholds. See Section 15.

4. Electronic Communications, Records, and Signatures

4.1 Your consent. The Services are electronic by design. You consent to receive all agreements, notices, disclosures, tickets, order confirmations, receipts, rental agreements, advertising contracts, fundraiser settlement statements, refund confirmations, Royal Rewards statements, and other communications from us electronically — by email to the address on your account, by push notification, by SMS if you have opted in, or by posting to the Site or App.

4.2 Legal effect. You agree that:

• Electronic records and electronic signatures satisfy any legal requirement that a communication be "in writing" or "signed," under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), 15 U.S.C. § 7001 et seq., and Idaho's Uniform Electronic Transactions Act.
• A digital ticket delivered to your email or App is a valid ticket.
• Clicking "I agree," "Place order," "Complete purchase," typing your name, or drawing a signature on a touchscreen — for example, when e-signing a rental agreement, a fundraiser card agreement, or an advertising contract — constitutes your signature and is as binding as ink on paper.

4.3 What you need. To receive and keep electronic records you need a device with internet access, a current web browser, a working email address that you check, and the ability to view and save PDF files. It is your responsibility to keep your email address current in your account — notices sent to the address on file are effective even if you no longer use that address.

4.4 Paper copies and withdrawing consent. You may request a paper copy of any record, and you may withdraw your consent to electronic communications, by writing to us at royaltheatersinc@gmail.com or [MAILING ADDRESS]. We may charge a reasonable fee for paper copies. Withdrawing consent means we can no longer sell you tickets or concessions online, deliver digital tickets, or maintain your Royal Rewards account, and we may close your account and cancel pending online orders (refunding them under Section 8) if we cannot deliver required communications to you electronically. Withdrawing consent does not affect the validity of records delivered before the withdrawal took effect.

4.5 Marketing messages are separate. Consent under this Section covers transactional and legal communications. Marketing emails and texts are opt-in and separately opt-out-able at any time (unsubscribe link, or reply STOP to texts) without affecting your account.

5. Your Account

5.1 One account per person. You may hold one Royal Theaters account. Accounts are personal to you and may not be sold, shared, transferred, or used by anyone else. Creating multiple accounts — including to earn Royal Rewards benefits more than once, to re-claim a sign-up bonus, or to evade a suspension — is a material breach of these Terms.

5.2 Accurate information. You agree to provide accurate, current, and complete information when you register and to keep it up to date. Your name should be the name you can present ID for, because we may ask for ID at will call, at pickup for concession pre-orders, when a Royal Rewards balance is redeemed, or when a rating restriction applies.

5.3 Password security. You are responsible for keeping your password confidential and for all activity that occurs under your account, whether or not you authorized it. Use a strong, unique password. Do not share it. If you suspect unauthorized access, notify us immediately at royaltheatersinc@gmail.com and change your password. We are not liable for losses arising from your failure to safeguard your credentials, except to the extent the loss was caused by our own failure to maintain reasonable security.

5.4 Verification. We may verify your identity, email address, phone number, or payment method, and we may hold, cancel, or refuse an order pending verification.

5.5 Privacy. Our Privacy Policy explains what we collect and how we use it, and is incorporated into these Terms by reference.

5.6 Deleting your account. You may delete your account at any time from your account settings on the Site or in the App, or by emailing royaltheatersinc@gmail.com. When you delete your account:

• Any unused Royal Rewards points, ticket credits, and earned money credits are forfeited immediately and cannot be restored, so redeem them first.
• Gift card balances and any stored value you paid for are not forfeited. Contact us and we will transfer the remaining balance to a replacement gift card. This is a legal obligation, not a courtesy.
• Tickets you already bought for future showtimes remain valid, but you will need to present the confirmation email or physical ticket, because the App copy will be gone.
• We retain records we are required to keep for tax, accounting, fraud-prevention, or legal purposes, as described in our Privacy Policy.

5.7 Suspension and termination by us. See Section 27.

6. Buying Tickets

6.1 What a ticket is. A ticket is a revocable license to occupy one seat for one showing of one film at one theater at one date and time. It is not property, it does not convey any interest in the theater, and it may be revoked as described in Section 15 if you violate these Terms or our house rules. If your ticket is revoked for cause, you are not entitled to a refund.

6.2 Seat selection. Where we offer reserved seating, you select a specific seat. We will seat you in the seat you selected whenever possible. If a seat becomes unavailable or unusable — equipment failure, damage, a safety issue, an accessibility need, or a change of auditorium — we may move you to a comparable or better seat at no charge, or refund the ticket if no comparable seat is available. Seat maps are approximations; actual sightlines, seat sizes, and row spacing vary between our auditoriums.

6.3 Showtimes and films can change. Showtimes, formats, auditorium assignments, film titles, and release dates are set by film distributors and can change on short notice, sometimes on the day of the show and sometimes without any notice to us. We are not responsible for changes made by a distributor. If a showing you bought a ticket for is cancelled or materially changed, Section 8.4 applies.

6.4 Arrive on time. Seats are held for you through the advertised showtime, but we do not hold reserved seats indefinitely after the feature begins, and we may reseat late arrivals to keep the auditorium orderly. Advertised showtimes generally include pre-show content; the feature begins after it.

6.5 Lost, stolen, and duplicate tickets. Treat your ticket like cash. We are not responsible for lost or stolen tickets, screenshots shared with others, or barcodes that have already been scanned. A ticket barcode may be scanned once. If someone else uses your barcode first, we are not obligated to admit you or to issue a refund, though we will help you research the order if you contact us.

6.6 Resale. Tickets are sold for personal use. You may not resell a Royal Theaters ticket above face value, resell tickets as part of a commercial venture, or use bots, scripts, or automated tools to purchase tickets. We may cancel, without refund, any ticket we reasonably believe was obtained or transferred in violation of this Section, and we may limit the number of tickets purchased in a single order or by a single account.

6.7 Third parties. If you bought your ticket from a third party — another ticketing site, a reseller, or an individual — we did not sell it to you, we have no record of your payment, and any refund or exchange must be handled by whoever sold it to you. We honor valid tickets at the door; we do not refund money we never received.

7. Prices, Taxes, Fees, and Payment

7.1 Prices. Prices are stated in U.S. dollars and are set by theater, film, format, showtime, day of week, and guest category (adult, child, senior, matinee, and so on). Prices can change at any time before you complete a purchase. The price that binds is the total shown on the confirmation screen at checkout.

7.2 Fees. Online and in-App orders may carry a convenience or service fee, disclosed before you pay. Premium formats, premium seating, and special events may carry an upcharge. Concession pre-orders, rentals, fundraiser card programs, and advertising have their own pricing described in Sections 11 through 14 or in the applicable contract.

7.3 Taxes. Prices may exclude applicable Idaho sales tax and any local taxes, which are added at checkout where required.

7.4 Payment processing. Card payments are processed by Heartland Payment Systems, a Global Payments company, and, for tickets, through our ticketing platform (see Section 24). We do not store your full card number on our systems. By submitting a payment you represent that you are authorized to use the payment method, and you authorize us and our processor to charge the full amount of your order, including taxes and fees.

7.5 Errors. If a price, fee, or product description is wrong because of a typographical, system, or data error, we may cancel the affected order and refund you in full, even after we send a confirmation. We will not charge you the difference and we will not hold you to an obviously erroneous price; we are also not obligated to honor one. We will notify you promptly if this happens.

7.6 Declined and failed payments. If a payment is declined, reversed, or fails after your order is placed, we may cancel the order, void the tickets or credits issued, and suspend your account until the balance is resolved.

7.7 Amounts you owe us. If you owe us money — an unsettled fundraiser card balance, an unpaid rental balance, an advertising invoice, damage to a theater — we may apply any credit, refund, or Royal Rewards balance in your account against what you owe before paying anything out to you.

8. Refunds, Exchanges, Cancellations, and Presentation Problems

Movie showtimes are perishable. A seat we hold for you is a seat we cannot sell to anyone else, and once the show starts it has no value to anyone. That reality is why this policy has a cutoff.

8.1 Before the show — self-service. For tickets purchased on the Site or in the App, you may refund or exchange your tickets yourself up to 60 minutes before the advertised showtime, from your order confirmation email or from the Tickets section of your account.

8.2 Before the show — box office. Up to the advertised showtime, you may request a refund or exchange in person at the box office of the theater where the showing takes place, with your ticket and the card used for purchase or a valid photo ID. Box office staff may decline requests they cannot verify.

8.3 At or after showtime — final. Once the advertised showtime has passed, all sales are final. We do not refund or exchange tickets for a show that has begun, and we do not refund no-shows, late arrivals, tickets bought for the wrong date, time, theater, or film, or tickets you simply decided not to use. Section 8.4 and Section 8.5 are the exceptions.

8.4 If we cancel or reschedule. If we cancel a showing, or move it to a different date, time, or theater, you get a full refund of everything you paid for that showing, including fees, automatically to your original payment method — or, if you prefer, an exchange to another showing of equal or lesser value. We will notify you at the email address on your order. We do not reimburse travel, parking, childcare, meals, or other costs you incurred, except as required by law.

8.5 If the presentation fails. If a technical failure materially prevents you from watching the film — the projector fails, the sound cuts out, the picture is unwatchable, the auditorium must be evacuated — tell a staff member before you leave the theater so we can verify it and make it right. We will offer, at our option, a refund, an exchange to another showing, or a complimentary pass. You must report the problem during your visit. A complaint made days later about a presentation we had no chance to inspect or fix will generally not be honored, though we will still hear you out.

8.6 Fees. Online convenience and service fees are not refunded to your card. When a refund is issued under Sections 8.1 or 8.2, the fee is returned to your account as Royal Rewards money credit. When we cancel a showing under Section 8.4 or a presentation fails under Section 8.5, fees are refunded in full to your original payment method.

8.7 How refunds are paid. Refunds go back to the original method of payment, and each form of payment is refunded to its own source. A ticket paid for with a Royal Rewards ticket credit is refunded as a ticket credit; a ticket paid for with money credit or a gift card is refunded as money credit; only money actually charged to a card is refunded to that card. Card refunds typically post within 5–10 business days depending on your bank, which is outside our control.

8.8 Comped tickets and passes. Complimentary tickets, promotional passes, and tickets issued as service recovery have no cash value and are not refundable.

8.9 Group, event, and special-engagement tickets. Tickets for private rentals, fundraisers, festivals, sneak previews, and other special engagements may have different refund rules, which will be disclosed at the time of purchase and which control over this Section.

8.10 Our discretion. Nothing in this Section limits our right to make an exception as a courtesy. A courtesy granted once is not a policy and does not obligate us to grant it again.

9. Chargebacks and Disputed Charges

9.1 Contact us first. If you believe a charge is wrong, email royaltheatersinc@gmail.com before disputing it with your bank. We can usually resolve a billing problem in a day or two — faster than a chargeback, which takes weeks.

9.2 Chargebacks filed instead of a refund request. Filing a chargeback for a charge that is valid under these Terms — for example, disputing a ticket you bought and used, or a ticket you failed to refund before the cutoff in Section 8 — is a breach of these Terms.

9.3 What we may do. If you file a chargeback, we may: suspend or close your account; cancel any unused tickets, passes, or orders associated with the disputed charge; void Royal Rewards points, ticket credits, and earned money credits earned in connection with the disputed transaction; and require prepayment by a verified method for future purchases. We may submit your order records, ticket-scan history, and account activity to the card network as evidence.

9.4 Costs. If a chargeback is resolved in our favor, you remain responsible for the underlying amount and for any fee our processor charges us for the dispute.

10. Royal Rewards

Royal Rewards is our loyalty program. It is a marketing benefit we offer voluntarily, not a bank account. Read this Section carefully; it is the one guests most often misunderstand.

10.1 Joining. Membership is free, limited to individuals (not businesses or organizations), limited to one account per person, and requires a Royal Theaters account under Section 5. Membership is personal and non-transferable.

10.2 Earning. You earn points on qualifying purchases as described in the current program rules published on the Site and in the App. Not everything earns points. Taxes, fees, gift card purchases, third-party purchases, tickets bought from anyone but us, and amounts paid with points or credits generally do not earn. Earn rates, category multipliers, bonuses, and promotions can change at any time and apply going forward.

10.3 Points, ticket credits, and money credits — what they are.

• Points are a tracking unit for program activity.
• Ticket credits are redeemable for admission, subject to any restrictions we publish (for example, showtime, format, or premium-seating upcharges that credits do not cover).
• Money credits are a redemption value usable toward purchases at our theaters.

10.4 They have no cash value. Points, ticket credits, and earned money credits are not money, are not property, and have no cash value. They cannot be redeemed for cash, sold, bartered, transferred, assigned, gifted, combined between accounts, or bequeathed, and they are not transferable by operation of law, including on death or in a divorce or bankruptcy proceeding. You have no vested or property right in them. Balances are a record of promotional standing, nothing more.

10.5 Expiration.

• Points expire 12 months after the last qualifying activity on your account. Any qualifying purchase resets the clock on your whole balance.
• Earned ticket credits expire 12 months after they are issued.
• Earned money credits expire 12 months after they are issued.
• Credits issued in a specific promotion may carry a shorter, separately disclosed expiration, which controls.
• Value you paid money for does not expire on this schedule. See Section 10.9 and Section 12.

Your current balances and expiration dates are shown in your account. We will make reasonable efforts to remind you before a balance expires, but it is your responsibility to track and use your balances, and a failure to send a reminder does not extend an expiration date.

10.6 Membership tiers. If we offer tiers, the qualification thresholds, benefits, and review periods are published in the program rules. Tier status is reassessed at least annually, benefits can change or be withdrawn, and tier status is not a guarantee of any particular benefit for any particular period.

10.7 Fraud and abuse — revocation. We may void points, credits, and tier status, and suspend or terminate your membership, without notice and without compensation, if we reasonably determine that you have:

• opened or used more than one account, or used another person's account;
• earned or redeemed through misrepresentation, manipulation, exploitation of a system error, or automated means;
• purchased for the purpose of accruing rewards and then charging back or serially refunding the purchases;
• sold, bought, or transferred points or credits;
• attempted to redeem credits that were revoked, expired, or issued in error; or
• otherwise violated these Terms or the program rules.

If we void a balance in error, we will restore it. If a balance was earned on a transaction that is later refunded, charged back, or reversed, we may deduct the corresponding points or credits, and if your balance is insufficient we may carry a negative balance until it is earned back.

10.8 We can change or end the program. We may modify, suspend, or discontinue Royal Rewards, in whole or in part, at any time, for any reason, with or without cause. We will give at least 30 days' notice before terminating the program or making a change that materially reduces the value of points or credits already in your account, and during that notice period you may redeem your existing balances under the then-current rules. On termination of the program, all unredeemed points, ticket credits, and earned money credits expire and are forfeited without compensation, except for value you paid money for (Section 10.9). We are not liable for the loss of any expected or unearned reward.

10.9 The line between rewards and money you paid us. This is the most important distinction in this Section:

• Rewards we gave you for free — points, earned ticket credits, earned money credits, promotional passes, birthday rewards, bonus credits — are loyalty, award, and promotional value. They expire, they can be revoked for fraud, and they end when the program ends. Under federal law these are treated as loyalty/award/promotional value and are not subject to the gift card protections described below.
• Value you paid money for — a gift card you bought, a gift card someone bought for you, a balance you loaded, or a refund we returned to you as stored value — is your money. It is protected by the federal Credit CARD Act of 2009 (15 U.S.C. § 1693l-1) and Regulation E (12 C.F.R. § 1005.20). It does not expire on the loyalty schedule, we do not impose dormancy fees on it, and ending the Royal Rewards program does not touch it. See Section 12.

If an account holds both, redemptions apply to expiring reward value first and to paid value last, so you don't lose the money you paid.

10.10 Taxes. You are responsible for any tax consequences of rewards you receive. We may report rewards where required by law.

11. Concession Pre-Orders

11.1 How it works. You may order concessions — popcorn, drinks, and other food items — ahead of time through the Site or App for pickup at the theater. Availability varies by location, by time of day, and by inventory, and items may sell out.

11.2 Timing and freshness. We prepare pre-orders to be ready around the time you select. Popcorn and hot items are made for the pickup window you chose. If you pick up substantially late, quality suffers, and we are not obligated to remake an order that sat because you didn't collect it. If you miss the pickup entirely, we may dispose of the order at the end of the showtime you ordered against, and no refund is due.

11.3 Order accuracy. Check your order before you leave the counter. We will correct or remake an order that is wrong, missing an item, or not what you paid for — but tell us at the theater, during your visit.

11.4 Changes and cancellations. You may cancel a concession pre-order for a full refund up until we begin preparing it. Once preparation has begun, the order is final. Refunds for orders we cannot fulfill are issued in full to your original payment method.

11.5 Allergens and dietary information — read this. Our concession stands are not allergen-free environments. Our products are prepared in shared spaces and equipment and may come into contact with peanuts, tree nuts, milk, eggs, soy, wheat, and other allergens. Ingredient and supplier information can change without notice. Nutritional and ingredient information, where provided, is an estimate from our suppliers and is not a guarantee. If you have a food allergy or dietary restriction, ask a staff member before ordering and use your own judgment. To the fullest extent permitted by law, we are not liable for adverse reactions to food purchased from us, except where caused by our own negligence in preparation or handling.

11.6 Alcohol. Where alcohol is served, it is sold only to guests 21 and over with valid government-issued photo ID, only for on-premises consumption, and never as a pre-order for later pickup by someone we have not carded. We may refuse or discontinue alcohol service to any guest at any time, and we will refuse service to anyone who appears intoxicated.

11.7 Outside food and drink. See Section 15.6.

12. Gift Cards and Loyalty Cards

12.1 Gift cards. Royal Theaters gift cards are prepaid stored value redeemable for admission and concessions at any Royal Theaters location. Gift cards do not expire and we do not charge dormancy, inactivity, or service fees on them.

12.2 No cash back. Gift cards are not redeemable for cash except where Idaho law requires it. Remaining balances stay on the card for future use.

12.3 Lost or stolen gift cards. Treat a gift card like cash. We are not responsible for lost, stolen, or damaged cards, and we cannot replace a physical card whose number we cannot identify. If you registered the card to your account or can produce the purchase receipt and card number, contact us at royaltheatersinc@gmail.com and we will do what we reasonably can to help.

12.4 Unauthorized use. Anyone in possession of a gift card number can spend it. Protect the number.

12.5 Gift cards are not Royal Rewards. A gift card is money you paid us. It is governed by the federal Credit CARD Act of 2009 (15 U.S.C. § 1693l-1) and Regulation E (12 C.F.R. § 1005.20), which prohibit expiration of the underlying funds sooner than five years and restrict fees. The expiration and revocation rules in Section 10 do not apply to gift cards or to any other value you paid money for. They apply only to points and credits we gave you.

12.6 Cards we give away. Promotional cards, award cards, and loyalty cards that we issue for free — including cards distributed in contests, service recovery, or marketing — are loyalty, award, or promotional value, not gift cards. They may carry an expiration date printed on the card or disclosed at issuance, and Section 10 governs them.

12.7 Fraud. We may refuse to honor, and may void, any card we reasonably believe was obtained fraudulently, purchased with a payment that was later reversed, or altered.

12.8 Unclaimed property. Unredeemed balances are handled in accordance with Idaho's unclaimed property law.

13. Fundraiser Discount Cards

This Section applies to organizations — schools, teams, churches, clubs, and nonprofits — that check out Royal Theaters discount cards to sell as a fundraiser.

13.1 Cards are checked out, not sold. When we release cards to your organization, we retain ownership of the cards and you take responsibility for them. You are accountable for every card released to you, whether it is sold, unsold, lost, stolen, damaged, or given away.

13.2 Your agreement. The person who checks out the cards signs an agreement (electronically or on paper) identifying the organization, the responsible individual, the number of cards, the price per card, the amount owed per card sold, and the settlement date. That agreement, together with this Section, is the contract. If they conflict, the signed agreement controls.

13.3 Settlement. Your organization must settle up — return all unsold cards and pay for all cards not returned — within 30 days after your event or by the return date in your agreement, whichever comes first. Cards not returned by the settlement deadline are treated as sold and are payable at the full agreed amount, regardless of whether your organization actually collected the money.

13.4 Unsold cards. Unsold cards returned in resalable condition by the settlement deadline are credited in full. Cards that are damaged, defaced, marked, expired, or otherwise unusable are payable as sold.

13.5 Late settlement. Balances unpaid after the settlement deadline may accrue a late fee and interest at the lesser of 1.5% per month or the maximum rate allowed by Idaho law. Your organization is responsible for our reasonable costs of collection, including attorney fees. We may decline future fundraiser participation by an organization with an unsettled balance.

13.6 How you may sell. Cards must be sold at the agreed price, in person or through your organization's own channels. Cards may not be listed for sale on online marketplaces, auction sites, or resale platforms. You may not represent that Royal Theaters sponsors, endorses, or is affiliated with your organization or its cause beyond the fundraiser itself, and you may not use our names, logos, or marks in your materials without our prior written approval.

13.7 Card terms. The discounts, restrictions, blackout dates, participating locations, and expiration date of the cards are printed on the card or in the accompanying materials, and they bind the end purchaser. We honor valid, unexpired cards presented at the box office or concession stand.

13.8 Card holders' rights. Nothing in this Section affects the rights of an individual who buys a card from your organization. Their relationship is with us, on the terms printed on the card.

14. Private Theater Rentals

14.1 Requests are not bookings. Submitting a rental request through the Site or App is a request. A rental is confirmed only when we accept it in writing and the required deposit or payment has cleared. Until then the date is not held.

14.2 The rental agreement controls. Every confirmed rental is subject to a rental agreement covering the auditorium, date, time, guest capacity, content, pricing, deposit, cancellation terms, and any additional services. If the rental agreement conflicts with this Section, the rental agreement controls.

14.3 Content and licensing. What you may show is limited by what we are licensed to exhibit. We can show films we have a booking for; we cannot show a film, program, or piece of media you bring unless the exhibition is properly licensed. If you want to show your own content, you are responsible for obtaining any public performance license or other rights required, and you must provide proof of those rights on request. We may refuse any content, for any reason, including content we consider unlawful, infringing, or inappropriate for our theaters.

14.4 Payment, deposits, and cancellation. Deposits are due at booking. Balances are due by the deadline in your rental agreement. Cancellation and rescheduling terms — including how much of your deposit is refundable and by when — are set in the rental agreement. A rental cancelled inside the no-refund window in the agreement is not refundable, because we have already turned away the showtime.

14.5 Your responsibility during the rental. You are responsible for the conduct of your guests. All theater rules in Section 15 apply to every person at your event. You are responsible for damage to the auditorium, seating, equipment, or premises caused by you or your guests, beyond ordinary wear, and we may bill you or charge your payment method for repair or cleaning.

14.6 Recurring rentals. For a recurring booking, each date is a separate reservation with its own payment status. Cancelling one date does not cancel the series, and cancelling the series does not automatically refund dates already held or paid.

14.7 Capacity and safety. Attendance may not exceed the posted capacity of the auditorium. We may end an event that creates a safety hazard, violates the law, or violates these Terms, without refund.

14.8 If we have to cancel. If we cancel a confirmed rental for a reason within our control, we will refund everything you paid for that rental, and we will try to reschedule. That refund is our entire liability for the cancellation — we are not responsible for your catering, decorations, invitations, travel, or other event costs.

14.9 Questions. Rental inquiries go to royaltheatersinc@gmail.com.

15. Theater Rules, Ratings, and Admission

These rules apply to everyone in our theaters, on any ticket, from any source.

15.1 We may refuse admission and remove guests. Royal Theaters reserves the right to refuse admission to, or remove from the premises, any person who violates these Terms or our posted rules, behaves disruptively, threatens or harasses guests or staff, appears intoxicated or impaired, cannot satisfy a rating restriction, refuses a reasonable request from staff, or creates a safety concern. A guest removed for cause is not entitled to a refund. A guest asked to leave for a reason not their fault — an evacuation, an equipment failure — is covered by Section 8.

15.2 MPA ratings — we enforce them. We participate in the voluntary Motion Picture Association film rating system and we enforce it at the door:

• G — General Audiences. All ages admitted.
• PG — Parental Guidance Suggested. Some material may not be suitable for children.
• PG-13 — Parents Strongly Cautioned. Some material may be inappropriate for children under 13.
• R — Restricted. No one under 17 is admitted without a parent or adult guardian age 18 or older, who must purchase the ticket and remain in the auditorium for the entire feature.
• NC-17 — Adults Only. No one 17 or under is admitted, period — not even with a parent.

15.3 ID. We may require valid government-issued photo ID to verify age for an R- or NC-17-rated film, for alcohol service, or for age-restricted promotions. If you cannot produce acceptable ID, we may deny admission or service. Buying a ticket online does not waive this — an online purchase for a restricted film does not guarantee admission, and if we deny admission at the door solely for lack of ID, we will refund that ticket.

15.4 Unaccompanied minors. We may require that guests under a posted age be accompanied by an adult after a posted hour, and we may limit unaccompanied minors at any showtime. Any such policy is posted at the theater.

15.5 Recording is prohibited — and it is a crime. See Section 16.

15.6 Outside food and drink. Outside food and beverages are not permitted in our theaters. Exceptions: food and drink required for a medical condition, infant food and formula, and reasonable accommodations for a disability. Ask a staff member; we are not going to make an issue of a legitimate need.

15.7 Phones and devices. Silence your phone. Screens are distracting in a dark auditorium; we may ask you to put a device away and may remove you if you refuse.

15.8 Conduct. No smoking or vaping anywhere on the premises. No weapons except as permitted by Idaho law. No illegal drugs. No entering an auditorium without a ticket for that showing, and no theater-hopping. No pets except service animals as defined by the ADA. No blocking aisles, exits, or accessible seating. No selling, soliciting, distributing materials, filming for commercial purposes, or conducting business on our premises without our written permission.

15.9 Personal property. We are not responsible for lost, stolen, or damaged personal property. Items left behind go to lost and found and are donated or disposed of after a reasonable period.

15.10 Photography. Casual photos in our lobbies are fine. Recording or photographing any part of a film in an auditorium is not (Section 16). Commercial photography and filming on our premises require our written permission. By entering our theaters you acknowledge that our premises may be monitored by security cameras, and that you may appear incidentally in photos or video we take for promotional purposes in public areas of the theater.

15.11 Assumption of risk. Movie theaters are dark rooms with steps, sloped floors, and other guests moving around. Use handrails, watch your step, and keep track of children in your party. Nothing in this Section limits our own responsibility for maintaining the premises safely, and nothing in these Terms waives any claim for personal injury caused by our negligence — see Section 25.4.

16. Recording and Anti-Piracy

16.1 Absolutely prohibited. You may not use any camera, phone, recording device, smart glasses, wearable, or other equipment to photograph, record, transmit, stream, or copy any part of a motion picture or other presentation in our auditoriums. This applies to picture, sound, or both, in whole or in part, for any purpose, including "just a clip for social media."

16.2 This is a crime, not a house rule.

• Federal law: Under 18 U.S.C. § 2319B, knowingly using or attempting to use an audiovisual recording device to make a copy of, or transmit, a motion picture or other audiovisual work in a motion picture exhibition facility, without the copyright owner's authorization, is a federal offense punishable by up to 3 years in prison for a first offense and up to 6 years for a subsequent offense, plus fines and forfeiture of the recording and the equipment used to make it.
• Idaho law: Under Idaho Code § 18-6903, part of Idaho's anti-camcorder piracy provisions (Idaho Code §§ 18-6901 et seq.), knowingly operating the audiovisual recording function of any device in a motion picture theater, without the theater owner's written consent, for the purpose of recording the motion picture being exhibited, is a misdemeanor punishable by up to one year in jail, a fine of up to $5,000, or both.

16.3 What we will do. Our staff monitor auditoriums, including with night-vision equipment, and may use anti-piracy technology. If we observe recording, we may inspect the device, demand that the recording be stopped and deleted, revoke your ticket without refund, remove you from the premises, ban you from all Royal Theaters locations, and report you to law enforcement and to the copyright owner. We cooperate fully with the Motion Picture Association and with law enforcement in camcording investigations.

16.4 Civil liability. Criminal penalties are separate from, and in addition to, civil copyright liability to the film's copyright owner, which can be substantial.

17. Accessibility

17.1 Our commitment. Royal Theaters is committed to welcoming guests with disabilities and to complying with the Americans with Disabilities Act.

17.2 What we provide. Our theaters offer wheelchair-accessible seating locations with companion seating, and we provide closed captioning devices, audio description devices, and assistive listening equipment for digital presentations, consistent with the Department of Justice's regulations at 28 C.F.R. § 36.303. Availability of a particular device or feature depends on the film — captioning and audio description tracks are supplied by the distributor and are not available for every title — and on the equipment being returned in working order by prior guests.

17.3 Service animals. Service animals as defined by the ADA are welcome.

17.4 How to get help. Ask any staff member. If you need a specific accommodation, contact the theater ahead of your visit at royaltheatersinc@gmail.com so we can have it ready. Advance notice is the single best way to make sure a device is charged, reserved, and waiting for you.

17.5 Website and App. We work toward making the Site and App usable with common assistive technologies and we welcome reports of barriers at royaltheatersinc@gmail.com, which we investigate and address.

17.6 If something goes wrong. If a device fails or an accommodation is not available during your visit, tell a staff member before you leave so we can substitute equipment, reseat you, or make it right under Section 8.5.

17.7 No expansion of obligations. This Section describes services we offer and is not a warranty, guarantee, or contractual undertaking that any specific device, feature, format, or accommodation will be available for any specific showing. Our legal obligations are those imposed by the ADA and other applicable law, and nothing in these Terms is intended to expand, waive, or limit them.

18. Acceptable Use of the Site and App

You agree not to:

• use the Services for any unlawful purpose, or in violation of these Terms;
• use bots, scrapers, crawlers, scripts, or other automated means to access the Services, purchase tickets, or harvest data;
• circumvent, disable, or interfere with security features, rate limits, purchase limits, or access controls;
• probe, scan, or test the vulnerability of our systems, or attempt to gain unauthorized access to any account, system, or data;
• interfere with or disrupt the Services or the servers or networks that support them, including by overloading, flooding, or spamming;
• reverse engineer, decompile, disassemble, or attempt to derive the source code of the App or any part of the Services, except to the extent that restriction is unenforceable under applicable law;
• copy, frame, mirror, or resell any part of the Services;
• upload or transmit malware, or content that is unlawful, defamatory, harassing, obscene, infringing, or that impersonates another person;
• misrepresent your identity, age, or affiliation, or use another person's account or payment method; or
• use the Services to compete with us, including to collect showtime, pricing, or seating data for a competing product.

We may investigate suspected violations, cooperate with law enforcement, and take any action described in Section 27.

19. Intellectual Property

19.1 Our content. The Site, the App, and their content — text, graphics, logos, icons, images, audio, video, software, layouts, and the "Royal Theaters," "Paramount," "Centre," and "Royal Rewards" names and logos — are owned by Royal Theaters or our licensors and are protected by copyright, trademark, and other laws. Except as these Terms allow, you may not copy, modify, distribute, publicly display, or create derivative works from them.

19.2 Studio content. Film titles, posters, trailers, artwork, stills, and related materials are the property of the film studios and distributors that license them to us. Their appearance on the Site or App does not grant you any rights in them, and does not imply that those studios endorse Royal Theaters.

19.3 Your limited license. We grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site and App for your own non-commercial use of the Services. That's it. This license ends when your account is terminated or when you stop using the Services.

19.4 Feedback. If you send us ideas, suggestions, or feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose, without obligation or compensation to you. Please don't send us anything you want to keep confidential.

19.5 Content you submit. If you post a review, comment, photo, or other content through the Services, you keep ownership of it and grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, display, and distribute it in connection with operating and promoting the Services. You represent that you have the right to grant that license and that the content does not infringe anyone's rights. We may remove any submitted content at our discretion.

19.6 Copyright complaints. If you believe content on the Site or App infringes your copyright, send a notice under the Digital Millennium Copyright Act to royaltheatersinc@gmail.com, including the information required by 17 U.S.C. § 512(c)(3).

20. Mobile App — Additional Terms

20.1 License. Subject to these Terms, we grant you a limited, non-transferable, non-exclusive, revocable license to install and use the App on a device you own or control, for your personal, non-commercial use.

20.2 Updates. We may release updates, and some updates may be required for the App to keep working. Older versions may stop functioning without notice.

20.3 Your carrier. Data charges, message rates, and connectivity are between you and your carrier. We are not responsible for them.

20.4 App Store terms apply too. Your use of the App is also subject to the rules of the store you got it from — Apple's App Store Terms of Service or the Google Play Terms of Service. If those store terms conflict with these Terms as to your use of the App, the store terms control for that conflict.

20.5 Additional Terms for the iOS App (Apple)

The following apply if you obtained the App from the Apple App Store, and you and Apple agree to them:

• (a) Acknowledgment. These Terms are between you and Royal Theaters only, not with Apple. Royal Theaters, not Apple, is solely responsible for the App and its content.
• (b) Scope of license. Your license to use the App is non-transferable and limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
• (c) Maintenance and support. Royal Theaters is solely responsible for providing maintenance and support for the App. Apple has no obligation whatsoever to furnish any maintenance or support services.
• (d) Warranty. Royal Theaters is solely responsible for any product warranties, express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you (if any); to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the App.
• (e) Product claims. Royal Theaters, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
• (f) Intellectual property claims. In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, Royal Theaters, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of that claim.
• (g) Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• (h) Developer name and address. Questions, complaints, and claims about the App should be directed to Royal Theaters at royaltheatersinc@gmail.com or [MAILING ADDRESS].
• (i) Third-party terms. You must comply with applicable third-party terms of agreement when using the App.
• (j) Third-party beneficiary. You and Royal Theaters acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms as they relate to your license of the App, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

20.6 Additional Terms for the Android App (Google Play)

If you obtained the App from Google Play, you acknowledge that Google is not a party to these Terms and is not responsible for the App. Royal Theaters, not Google, is solely responsible for the App, for support and maintenance, and for any claims relating to it. Your use of the App is also subject to the Google Play Terms of Service, and refunds for any paid App purchase through Google Play are governed by Google's refund policies (which are separate from the refund policy for tickets and orders in Section 8).

21. Notifications

If you enable push notifications or opt in to text messages, we may send you order confirmations, pickup notifications, showtime reminders, Royal Rewards updates, and — if you've opted in — marketing messages. You can turn off push notifications in your device settings and stop texts by replying STOP. Turning off notifications does not stop transactional emails, which are covered by Section 4.

22. Beta and Preview Features

We sometimes release features that are experimental or in limited testing. Those features are provided as-is, may change or disappear without notice, and may not work correctly. If a beta feature causes a problem with an order, contact us at royaltheatersinc@gmail.com and we will make it right under Section 8.

23. Force Majeure

We are not liable for any failure or delay in performing under these Terms caused by circumstances beyond our reasonable control, including fire, flood, earthquake, severe weather, power or internet outage, equipment failure, labor disputes, epidemic or public health order, government action, civil unrest, terrorism, war, or the acts or omissions of film distributors, our ticketing platform, or our payment processor. If we cancel a showing or a rental because of such an event, you receive a refund under Section 8.4 or Section 14.8, and that refund is our entire liability.

24. Third-Party Services

24.1 Our vendors. The Services depend on third parties, including RTS (Royal Ticketing System), our underlying ticketing platform, and Heartland Payment Systems, a Global Payments company, our payment processor, as well as hosting, email, analytics, and mapping providers.

24.2 What that means for you. We select our vendors carefully and remain responsible to you for the tickets and orders we sell. But we do not control third-party systems and are not responsible for their outages, errors, delays, or security incidents, except to the extent applicable law makes us responsible or the failure results from our own negligence. If a vendor outage prevents a showing or an order from happening, Section 8 tells you what you get.

24.3 Their terms. Third-party services have their own terms and privacy policies. When you use them — for example, when a payment page is presented by our processor — their terms apply to that interaction.

24.4 Links. Links from the Site or App to third-party websites are provided for convenience. We do not endorse them and are not responsible for their content, products, or practices.

25. Disclaimer of Warranties

25.1 THE SERVICES, THE SITE, AND THE APP ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, ROYAL THEATERS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

25.2 WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT SHOWTIMES, SEAT MAPS, PRICES, RATINGS, RUNTIMES, OR FILM INFORMATION WILL BE ACCURATE, COMPLETE, OR CURRENT (much of that information comes from distributors and changes without notice); THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

25.3 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ROYAL THEATERS OR THROUGH THE SERVICES, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

25.4 What we do not disclaim. Nothing in this Section or in Section 26 excludes or limits our liability for: **(a) death or personal injury caused by our negligence; (b) our gross negligence, recklessness, fraud, fraudulent misrepresentation, or willful misconduct; (c) any liability that cannot be excluded or limited under applicable law, including the Idaho Consumer Protection Act (Idaho Code §§ 48-601 et seq.); or (d) our obligation to refund money you paid us where these Terms or applicable law require a refund.**

25.5 Some jurisdictions do not allow the exclusion of certain warranties. To the extent an exclusion above is not permitted, it does not apply to you, and the remaining exclusions remain in full effect. You may also have rights under Idaho or federal consumer protection law that these Terms cannot and do not waive.

26. Limitation of Liability

26.1 No indirect damages. TO THE FULLEST EXTENT PERMITTED BY LAW, ROYAL THEATERS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, arising out of or relating to these Terms or the Services, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, STATUTE, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This includes, without limitation, travel, parking, childcare, meals, lodging, lost time, or missed events arising from a cancelled, delayed, changed, or unsatisfactory showing.

26.2 Cap on total liability. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (a) THE TOTAL AMOUNT YOU PAID TO ROYAL THEATERS IN THE SIX (6) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED DOLLARS ($100.00).

26.3 Rentals and advertising. For a private theater rental or an advertising contract, our total liability for that engagement will not exceed the amount you actually paid us for that specific rental or that specific advertising contract.

26.4 Royal Rewards. Because points, ticket credits, and earned money credits have no cash value (Section 10.4), our liability for their loss, expiration, revocation, or the modification or termination of the program is zero, except where we have wrongly revoked them, in which case our obligation is to restore them.

26.5 Basis of the bargain. You acknowledge that these limitations are a fundamental basis of the bargain between us, that our prices reflect this allocation of risk, and that we would not provide the Services on these prices without them.

26.6 Carve-outs. The limitations in this Section do not apply to the matters listed in Section 25.4. Some jurisdictions do not allow the limitation of liability for certain damages; to the extent a limitation is not permitted, it does not apply to you and the remainder stands.

27. Indemnification

You agree to indemnify, defend, and hold harmless Royal Theaters and its officers, directors, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorney fees) arising out of or relating to: (a) your breach of these Terms; (b) your misuse of the Services; (c) your violation of any law or of any third party's rights, including intellectual property rights; (d) content you submit to us; (e) for rentals, your event, your guests, and the content you exhibit; (f) for fundraisers, your organization's sale and handling of discount cards; and (g) for advertising, the creative material you supply and any claim that it is false, misleading, or infringing.

We may assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defense. You will not settle any matter that imposes any obligation on us without our prior written consent.

28. Suspension and Termination

28.1 By you. You may stop using the Services and delete your account at any time under Section 5.6.

28.2 By us. We may suspend or terminate your account, cancel pending orders, void unused tickets, void Royal Rewards balances, or ban you from our theaters, with or without notice, if we reasonably believe you have: breached these Terms; engaged in fraud, chargeback abuse, or loyalty abuse; used automated tools or resold tickets in violation of Section 6.6; been abusive or threatening to guests or staff; recorded a film (Section 16); or created legal risk for us or our guests.

28.3 Refunds on termination. If we terminate your account without cause, we will refund unused tickets you paid for. If we terminate your account for cause, unused tickets and reward balances associated with the violation may be voided without refund, but money you paid for a gift card balance remains yours and we will make it available to you.

28.4 Survival. Sections 4, 5.6, 7.7, 9, 10.4, 10.10, 12, 13.5, 14.5, 16, 19, 25, 26, 27, 28, 29, 30, and 31 through 34 survive termination.

28.5 Appeals. If you believe we suspended or terminated your account in error, write to royaltheatersinc@gmail.com or [MAILING ADDRESS] and we will review it in good faith.

29. Talk to Us First

Before filing any formal claim, you agree to contact us at royaltheatersinc@gmail.com and give us 30 days to resolve it, and we agree to do the same for any claim we have against you. Describe the problem, what you'd like us to do about it, and include your order number if there is one. Most disputes with a local movie theater are a misunderstanding about a showtime or a refund, and 30 days and one email usually fixes them. This step is a condition to filing suit, though it does not prevent either of us from seeking emergency injunctive relief or from filing in small claims court.

30. Governing Law, Venue, and Time Limits

30.1 Governing law. These Terms, and any dispute arising out of or relating to them or to the Services, are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules, and by applicable federal law.

30.2 Venue. You and Royal Theaters agree that the exclusive venue for any dispute is:

• the District Court of the Seventh Judicial District of the State of Idaho, in and for Bonneville County (for matters relating to the Paramount and Centre theaters in Idaho Falls) or in and for Bingham County (for matters relating to our Blackfoot theater), or, where a claim does not relate to a specific theater, Bonneville County; or
• the United States District Court for the District of Idaho, Eastern Division (Pocatello), for any claim within exclusive federal jurisdiction.

You and Royal Theaters each consent to the personal jurisdiction of those courts and waive any objection based on venue, forum non conveniens, or inconvenient forum.

30.3 Small claims. Nothing in this Section prevents either of us from bringing an individual claim in the Small Claims Department of the Magistrate Division of the Idaho District Court in the appropriate county, for claims within its jurisdictional limit. For most ticket and order disputes, this is the fastest and cheapest option, and we encourage it.

30.4 Jury trial waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ROYAL THEATERS EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY in any action arising out of or relating to these Terms or the Services.

30.5 Class action waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ROYAL THEATERS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is held unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, severed from the rest.

30.6 Time limit for claims. Any claim arising out of or relating to these Terms or the Services must be filed within ONE (1) YEAR after the claim arose, or it is permanently barred, to the fullest extent permitted by law. This is shorter than the periods Idaho law would otherwise allow — five years for a written contract under Idaho Code § 5-216, four years for an oral contract under Idaho Code § 5-217, and four years under the Idaho Consumer Protection Act — and you agree to it. This shortened period does not apply to claims for personal injury, or to any claim for which a shortened limitations period is prohibited by law.

31. Notices

31.1 To you. We may send notices to the email address on your account, by push notification, by SMS if you have opted in, or by posting on the Site or App. Notices are effective when sent or posted.

31.2 To us. Legal notices to Royal Theaters must be sent to royaltheatersinc@gmail.com and by certified mail to:

Royal Theaters Attn: Legal [MAILING ADDRESS]

A notice is effective when actually received.

32. Feedback, Complaints, and Compliments

Tell us. Email royaltheatersinc@gmail.com, or talk to a manager at the theater. We are a local business in Idaho Falls and Blackfoot, and the fastest path to a resolution is almost always a person, not a paragraph.

33. Pre-Show Advertising

33.1 Who this applies to. This Section applies to businesses and organizations that purchase on-screen advertising shown before features at our theaters.

33.2 The advertising contract controls. Every advertising campaign is governed by a separate written advertising contract covering the theaters, screens, markets, flight dates, rotation, rates, creative specifications, and payment terms. If that contract conflicts with this Section, the contract controls. These Terms do not restate the commercial terms of your campaign.

33.3 Creative approval. All creative is subject to our approval. We may reject, remove, or require modification of any advertisement at any time, including advertising that is unlawful, false or misleading, defamatory, obscene, politically or religiously divisive, disparaging of another business, in conflict with a studio or distributor requirement, or otherwise inconsistent with a family theater environment. Rejection of creative does not relieve you of payment obligations for the flight unless your contract says so.

33.4 Your representations. You represent and warrant that you own or have licensed all rights in the creative you supply — including music, footage, images, fonts, voice, and likenesses — that it is accurate and not misleading, and that it complies with all applicable advertising, consumer protection, and industry laws. You indemnify us for claims arising from it under Section 27.

33.5 Delivery and specifications. You are responsible for delivering conforming creative by the deadline in your contract. Late or non-conforming creative may reduce or eliminate the play time you purchased, without a refund or make-good, unless your contract provides otherwise.

33.6 No guarantee of results. We sell screen time, not outcomes. We do not guarantee any level of attendance, impressions, reach, foot traffic, leads, sales, or return on investment. Attendance varies with film slate, season, weather, and factors outside our control.

33.7 Make-goods. If your advertisement fails to run as scheduled for a reason within our control, your remedy is a make-good — additional play time of comparable value — or, at our option, a pro-rata credit or refund for the missed play time. That is our entire liability for a missed or defective run, and Section 26.3 caps our total liability for the campaign at what you actually paid for it.

33.8 Contact. Advertising inquiries go to royaltheatersinc@gmail.com.

34. Other Important Terms

34.1 Entire agreement. These Terms, together with our Privacy Policy, the Royal Rewards program rules, and any rental agreement, fundraiser agreement, or advertising contract you sign, are the entire agreement between you and Royal Theaters about the Services, and supersede all prior understandings.

34.2 Order of precedence. If there is a conflict, the more specific signed agreement controls over these Terms for the subject it covers — a rental agreement for that rental (Section 14.2), a fundraiser agreement for that fundraiser (Section 13.2), an advertising contract for that campaign (Section 33.2), and store terms for your use of the App (Section 20.4). These Terms control for everything else.

34.3 Severability. If any provision of these Terms is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed. The rest of the Terms remain in full force.

34.4 No waiver. Our failure to enforce any provision is not a waiver of it. A waiver is effective only if in writing and signed by us, and applies only to the instance it addresses.

34.5 Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, on notice to you.

34.6 No third-party beneficiaries. These Terms do not create rights in anyone other than you and Royal Theaters, except for the Apple third-party beneficiary rights described in Section 20.5(j) and the indemnified parties named in Section 27.

34.7 Relationship. Nothing in these Terms creates a partnership, joint venture, employment, agency, or franchise relationship between you and Royal Theaters.

34.8 Headings. Section headings and the summary box at the top of this document are for convenience only and do not affect interpretation.

34.9 Interpretation. "Including" means "including without limitation." These Terms will not be construed against the drafter.

34.10 Export and sanctions. You represent that you are not located in, or a national or resident of, any country subject to U.S. embargo, and that you are not on any U.S. government list of restricted parties.

35. Contact Us

Royal Theaters Paramount Theater and Centre Theater — Idaho Falls, Idaho Blackfoot, Idaho

Email: royaltheatersinc@gmail.com Mail: [MAILING ADDRESS]

Thanks for supporting a locally owned theater. We'd rather spend our time booking good movies than writing legal documents, but the fine print protects both of us — and now you know exactly where you stand.