Privacy Policy

Introduction

At Royal Theaters, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, and phone number when you purchase tickets or contact us
• Payment information when you make purchases (processed securely through third-party payment processors)
• Account information if you create an account with us
• Mailing address for gift card purchases or correspondence

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

Royal Theaters uses the collected information for the following purposes:

• Processing ticket purchases and theater rental bookings
• Communicating with you about your orders, bookings, or inquiries
• Sending promotional materials and updates about movies and events (with your consent)
• Improving our website, services, and customer experience
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Information Sharing and Disclosure

Royal Theaters does not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers who assist with payment processing, website hosting, email delivery, and analytics
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through secure, PCI-compliant payment processors and is not stored on our servers.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a machine-readable format

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites, such as movie studio websites or ticketing partners. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

Royal Theaters reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: